Frequently Asked Questions
Welcome to the Mural Wonder FAQ section! Here, you’ll find answers to some of the most common questions we receive. If you can’t find what you’re looking for, feel free to contact us at hello@muralwonder.co.uk.
What is Mural Wonder?
Mural Wonder specializes in custom wallpaper
murals for homes, businesses and public spaces. We work closely with our
clients to create unique, personalized designs that transform any space into a
work of art.
How do I place an order for a custom mural?
Placing an order is simple:
1: Contact Us: Send us an email at hello@muralwonder.co.uk with your idea, design preferences, and any measurements for the space.
2: Consultation: We’ll discuss your vision and offer a custom quote.
3:Design: Once you approve the design, we’ll start the mural creation process.
Can I choose a design or request something unique?
Absolutely! We specialize in custom designs so whether you have a specific idea in mind or need inspiration, we’ll work with you to create a mural that fits your vision and space perfectly.
What spaces are suitable for murals?
Murals can be installed in a wide range of spaces, including:
• Bedrooms, living rooms, and dining areas
• Offices and commercial spaces
• Children's rooms and play areas
• Public areas such as schools, community centres or restaurants
How long does it take to complete a mural?
The timeline varies based on the mural's complexity and size. Generally the process takes 3 to 6 business days.
What materials do you use for the murals?
All our wallpaper murals are printed with HP latex technology, ensuring vibrant colours that last longer.
We use water-based ink to minimize environmental impact, making the murals odourless and non-toxic for the wellbeing of your loved ones.
Do you offer installation services?
Currently we specialize in creating and shipping murals, but we can offer guidance on how to install the mural properly. We may also be able to recommend professional installers depending on your location.
Can I cancel my order?
While we cannot guarantee order cancellations, we will make every effort to halt production upon receiving a cancellation request.
Do you offer refunds or exchanges?
Because our murals are custom-made, we cannot offer refunds or exchanges unless the mural arrives damaged or defective. Please refer to our Returns and Refunds Policy for more details.
Do you ship internationally?
Yes! We offer international shipping for our custom murals. Shipping costs and delivery times vary based on your location. For more information, please check our Shipping Policy.
How much does a custom mural cost?
The cost of a mural depends on several factors, including size, complexity, and design details. We offer custom quotes for every project after a consultation to discuss your needs.
How do I care for my mural?
Our murals are designed to last for many years with minimal maintenance. To keep your mural looking its best:
• Avoid direct sunlight to prevent fading.
• Clean gently using a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
We will provide specific care instructions tailored to your mural upon delivery.
How do I contact Mural Wonder?
You can reach us at hello@muralwonder.co.uk for any inquiries or to start your mural project. We’d love to hear from you!
If you have any other questions, don’t hesitate to reach out—we’re here to help