Terms and Conditions
Welcome to Mural Wonder. These Terms and Conditions govern your use of our website (www.muralwonder.co.uk) and our services. By accessing or using our website and placing an order, you agree to these terms. Please read them carefully before using our services.
1. General Information
Company Name: Mural Wonder
Website: www.muralwonder.co.uk
Email: hello@muralwonder.co.uk
These terms apply to all visitors, users, and customers of the website. If you do not agree with any of these terms, you should not use this website or our services.
2. Eligibility
To place an order with us, you must be at least 18 years old and legally capable of entering into a binding contract. By using our website, you confirm that you meet these requirements.
3. Orders and Payments
3.1 Custom Mural Orders
All murals produced by Mural Wonder are custom-made to your specifications. Once your order is placed, our team will begin the design and creation process. Please ensure that all details, including measurements and design preferences, are accurate before confirming your order.
3.2 Payment
We accept payment through major credit cards, debit cards, and other online payment methods. Payment must be completed before we begin work on your mural.
All prices are listed in GBP (£) and include VAT, where applicable. Shipping costs, if any, will be calculated at checkout and added to your total order amount.
4. Delivery and Shipping
We provide both domestic and international shipping. For detailed information, please review our Shipping Policy. Delivery times are estimates and may vary depending on your location, customs processing, and other unforeseen delays. We are not responsible for any delays caused by external factors such as couriers or customs agencies.
5. Cancellation and Refund Policy
5.1 Cancellations
Although we can't promise that order cancellations will always be possible, please know that we'll do everything in our power to halt production as soon as we receive your cancellation request. Your satisfaction is our priority! To request a cancellation, please contact us at hello@muralwonder.co.uk.
5.2 Refunds
Refunds will only be issued in the event of damaged or defective items. For details, please refer to our Returns and Refunds Policy.
6. Intellectual Property
All content on the Mural Wonder website, including but not limited to text, images, logos, and designs, is the property of Mural Wonder or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content from this site without prior written permission from us.
7. Use of Our Website
By using our website, you agree to:
- Not use the website for any unlawful or fraudulent activities.
- Not attempt to interfere with the website’s proper working through hacking, introducing viruses, or other harmful technologies.
- Not copy, reproduce, or exploit any part of the website without our permission.
We reserve the right to terminate your access to the website if we believe you have violated these terms.
8. Liability and Indemnity
8.1 Limitation of Liability
To the fullest extent permitted by law, Mural Wonder shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. This includes, but is not limited to, loss of profits, data, or business opportunities.
8.2 Indemnification
You agree to indemnify and hold Mural Wonder harmless from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms and Conditions or your use of our products and services.
9. Privacy Policy
Your personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in the UK.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: hello@muralwonder.co.uk